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Gen Z’ers, which includes those born between 1996 and 2012 , now make up 20 percent of the US population and account for $143 billion in direct expend. If you are still focused on millennials, it’s time to start paying attention to a new generation of consumers. Here are five ways to attract and hinder Gen Z purchasers.

1. Research Gen Z Culture

Gen Z’ers are digital inhabitants; they’ve always had access to smartphones and social media. They are also one of the most diverse generations in biography. This impacts how they think — and how they spend their coin.

If you want to sell to this unique generation, your companionship needs to learn who they are and how they interact with labels in your manufacture.

Here are the resources available to your team to learn more about Gen Z.

Knit: Get instant feedback and Gen Z insightsNYTimes: Gen Z in Their Own Words #GenZ: Podcast about Gen Z, their legends, ordeals, and perspectivesPew Research Center: Study on Gen Z veers, demographics, and more

2. Hire Social Media Managers or Social Media Firms that Employ Gen Z’ers

Gen Z purchasers are savvy purchasers and can spot inauthentic pushing. Having Gen Z representation of your marketing squad( or in the firms “youre using”) will help you punched the right tone.

Look for Gen Z’ers that represent the best of this generation by offering the perks they care about, such as:

flexible working hours ppportunities for raise including them in projects that make a difference in the world

3. Offer Buy Now, Pay Later( BNPL) Payment Options

Gen Z customers appreciate one thing above all else: flexible. This is why offering BNPL alternatives, like PayPal’s enterprise BNPL, is crucial for attracting the Gen Z marketplace. As younger laborers, they are unlikely to have the financial resources to make larger purchases. In fact, Gen Z are envisaged to make up 47.4 percentage of BNPL customers by 2025 😛 TAGEND

buy now pay later user penetration by emarketer - attract gen z customers

BNPL allows Gen Z be made available to greater flexibility( and little to no interest rates .) Since much of the group makes paycheck to paycheck, this flexibility is crucial.

4. Take a Stance on Social Topic

Gen Z is politically aware and active, and they prioritize spending their money on brands that align with their views and significances. Look for generates that naturally are in compliance with your label, and take stands on those issues.

Don’t insert your symbol into social issues that you don’t understand, or you risk alienating this generation. Instead, sponsor or promote crusades you be concerned about and find solutions that originate your firebrand more environmentally and socially conscious.

5. Take Steps to Make Your Brand Trustworthy and Authentic

Trust significances to Gen Z buyers. They are less likely to respond to straight push( they often use ad blockers) and more likely to respond to brands that are transparent.

Here’s how to improve transparency:

Show how “youre using”/ gather data for ads, including how long you accumulate it and whether you share it. Create authentic ads and sell expeditions; don’t try to trick Gen Z clients. Make sure your contact information is easily accessible on your website and social chronicles. If you use influencer marketing, choose smaller, more relied influencers to be associated with.

Trust also impacts what payment techniques Gen Z’ers are willing to use, and PayPal offers a considerable competitive advantage. In fact, 53 percent of consumers between 18 and 39 say they trust PayPal to keep their financial information secure.


Gen Z’ers once affect a large portion of consumer spending. In the coming years, their buying power will continue to grow. To market to this generation, managers must propagandize their brand to understand how Gen Z’ers foresee and invite them to join a flow , not just market another commodity.

Use PayPal’s BNPL to build trust and support Gen Z’ers with the financial flexibility they crave. Learn more here.

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